General conditions of contract

I am glad that you are here because it is a sign that you're a user familiar with your rights and for me it is important to have the certainty and the tranquility that on this website, I worry that your rights are guaranteed.

When read the present text will be you clear what are the terms of our agreement and you will learn all the necessary information regarding electronic transactions you make on this website. Here you will find the conditions of hiring of the advice on Social Media and content Marketing, courses and services offered by FacturaOne.

Tea tale before hiring any of the services that I put at your disposal on this website, it is essential to read the conditions and terms that apply to the provision of services offering of its main activity of program management billing FacturaOne.com for clients.

You should know that only you can access and hire these services of FacturaOne.com after reading and accepting these terms and conditions.

By accepting these terms, as a user, are bound by these terms, What, along with the privacy policy, they govern our business relationship.

If you do not agree with any part of the terms, You can not hire the services offered.

FacturaOne.com reserves the right to modify or change these terms at any time. If modifications are a substantial change in terms, FacturaOne.com will notify by posting a notice on this web site.

The services offered are available only to legal persons and to persons having at least 18 years of age.

The buyer ID

Pursuant to the law 34/2002 the society of information and e-commerce services (LSSICE), the following information is provided:

  • Its name is: Juan Carlos Merino Martinez
  • Its CIF / NIF: 38815415The
  • Its registered office is in Josep Capdevila 24, Palafolls, Barcelona province
  • Contact telephone: 679101366
  • Its social activity is: Application for customer billing services to its customers.

Services offered in this web

FacturaOne.com offers the following services:

  • Program billing online via the web
  • Program billing online via app (android)

As a condition to contract the services offered, you are required to register in the appropriate form FacturaOne.com and provide registration information. The registration information you provide must be accurate, complete and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with FacturaOne.com.

www.FacturaOne.com, makes available to the customer, a set of web services that facilitate the creation, shipping and management of invoices, budgets, and expenses that are described in more detail in the address www.FacturaOne.com.

www.FacturaOne.com, You can make commercially reasonable changes to services when deemed appropriate. In the event of a substantial change in the services, www.FacturaOne.com, inform the customer, provided the customer has signed on to be informed of such change.

Prices and payment methods

You agree to pay the contracted services to FacturaOne.com in the forms of payment accepted by FacturaOne.com and any additional sum (including taxes and charges for late payments, According to the case)

Payment is always in advance of the 100% and services will be provided when we confirm the payment.

Prices for each product / service are indicated on the date of the order including, if, all VAT (Value added tax) for transactions within the Spanish territory.

How to formalize a purchase

As a condition for any order, the user must contact FacturaOne.com and provide the information required for the acquisition of the services available on this website. Information for ordering provided must be accurate, complete and up-to-date at all times. Failure to do so constitutes a violation of the terms, that can result in the dissolution of the contract with FacturaOne.com.

From the moment of acceptance, the user acquires the status of FacturaOne.com client.

When you know that your purchase is effective

Once the purchase and payment, Juan Carlos Merino Martinez will send you by e-mail a confirmation of order in the shortest possible time, always before than 24 hours from the execution of the purchase.

It is the time to check that everything is OK. If you do not agree with the data entered in the confirmation you can request modification thereof or the cancellation of the contract.

The validation of the order by the customer expressly assumes the knowledge and acceptance of these conditions of contract as part of the conclusion of the contract. Unless proven otherwise, the data recorded by FacturaOne.com constitute proof of all transactions between FacturaOne.com and clients.

Common system of taxation on the added value of the European Union

According to the provisions of the law 37/1992, of 28 of December, regulatory of this tax and the European Directive 2008/8/EC, the operation may be exempted or not subject to the same Depending on the country of residence of the purchaser and the condition in which it acts the same (Entrepreneur/professional or individual). Accordingly, in some cases the final price of the order may be altered subject which is exposed on the website.

Included in the price of the services or infoproduct sold by FacturaOne.com el Spanish VAT. However, the final price of your order may vary depending on the rate of VAT that applies to the order. For orders with destination to other countries of the European Union, the Spanish VAT will be deducted and applies the tax rate of VAT in the country of destination. The final price will be shown during the confirmation of your order and will reflect the rate of VAT corresponding to the country of destination of the products.

Services prices may change at any time in sole discretion of FacturaOne.com. Services do not provide price protection or refunds in the case of price reduction or promotional offers.

Forms of payment accepted

FacturaOne.com accept as payment:

Gateway VISA (Redsys via BBVA)

PayPal

Transfer

Modality of support and fair use

Services must be requested through the proper channels to be received and answered within a reasonable time. These channels are the respective forms located in each of the services offered.

Each request is subject to assessment and approval FacturaOne.com.

FacturaOne.com can provide alternative solutions to customer, including referral to the FacturaOne.com partner network

Fair use clause

The term "unlimited" is subject to a fair use clause. The definition of fair use is determined by FacturaOne.com, in its sole and exclusive discretion. Customers who FacturaOne.com consider abusing the service will be contacted by FacturaOne.com.

FacturaOne.com reserves the right to suspend the service if it considers that it exceeds the fair use clause.

Exclusion of liability

FacturaOne.com does not warrant that the availability of the service covered by this agreement is continuous and uninterrupted, as well as from the loss of data which are hosted on their servers, interruption of commercial activities or any damage derived by the operation of the services, or of the expectations generated at the client, as a result of :

  1. Causes beyond the control of FacturaOne.com and accidental causes or force majeure.
  2. Damages caused by improper use by the customer, especially those arising from the hiring of a service that is inappropriate for the type of activity and use made by the customer or by third parties through its website.
  3. Shutdowns or alterations in the content made by mutual agreement between the parties for maintenance or implementation of previously agreed outstanding performances.
  4. Virus, hacking and/or other actions of third parties resulting in the total or partial impossibility of the provision of services.
  5. Incorrect or poor Internet performance.
  6. Other unforeseeable circumstances.

In this way, Customer agrees to bear these circumstances within reasonable limits, therefore hereby expressly claim Juan Carlos Merino Martinez any contractual or extra-contractual liability for possible failures, errors and use of the service.

Juan Carlos Merino Martinez is not liable in any case for any errors or damages caused by the inefficient use and bad faith of the service by customer. Shall not be liable Juan Carlos Merino Martinez of the consequences major or minor by the lack of communication between Juan Carlos Merino Martinez and the client when it is attributable to the non-functioning of facilitated electronic mail or falsification of data provided by the client in its FacturaOne.com user registration.

Causes of dissolution of the contract

The dissolution of the contract of services can occur at any time by either of the two parties.

You are not obliged to conditions of permanence with FacturaOne.com if you are not satisfied with the service.

FacturaOne.com may terminate or suspend any or all of the services contracted with FacturaOne.com immediately, without prior notice or liability, in the event you do not adhere to the conditions exposed here.

To the dissolution of the contract, your right to use the services shall immediately cease.

They will be causes of dissolution of contract:

  • The falsehood, in whole or in part, the data supplied in the process of hiring any service.
  • Alter, bypass, reverse-engineer, decompile, remove or alter in any way the security provided by FacturaOne.com technology.
  • Also the cases of abuse of support services upon the request of more hours than those set out in the contract.

The solution involves the loss of rights over the contracted service.

Validity of bids

The services offered on the website will be available for purchase while they are in our catalog of services displayed through the web page. Please users access to updated versions of the web page to avoid errors in these service offerings.

Commercial withdrawal

The withdrawal is the Faculty of a consumer of an asset to return it to trade within a statutory period of 14 days, without having to plead any explanation in this regard or suffer a penalty.

May not exercise the right of withdrawal (except for error or defect in the product or service contracted), in the following cases provided for in article 45 Trade law:

  • Supply contracts for goods made to the consumer's specifications or clearly personalized, Or what, by its nature, they cannot be returned or may deteriorate or expire rapidly.
  • Supply contracts audio or video, discs and computer software which were unsealed by the consumer, as well as computer files, supplied by electronic means, likely to be downloaded or reproduced on an immediate basis for permanent use.
  • And in general all products entrusted to distance made our custom: clothing, Photo revealed, etc., or that they might copy (books, music, video games, etc.).

The period of withdrawal in digital content products (as the infoproduct), It shall be suspended at the time used the keys for access to digital content.

The right of withdrawal, According to article 103.a of the law 3/2014, of 27 March, amending the consolidated text of the General Law for the defence of consumers and users and other complementary laws, approved by Royal Legislative Decree 1/2007, of 16 November, It shall not apply to the provision of services, Once the service has been fully executed, When has the runtime started, with express consent of the consumer / user and recognition on their part that is aware that, Once the contract has been fully executed by FacturaOne.com, you will lose your right of withdrawal.

After accepting the contracted work, FacturaOne.com, It will notify you the date of commencement of the same.

If the right of withdrawal is exercised 10 days before from the beginning of the service, FacturaOne.com reimburse the amount received without any withholding and never after 14 days . If it would have exercised the cited right in a less to the 10 days, will return a 50 % of the amount, and if you exercise after, not be paid any amount.

Also, FacturaOne.com may proceed to the contract if the corresponding payment is not made by the user or incurred in some of the actions set out in the section on causes of dissolution of the contract.

How to cancel the service contract

If you want to cancel your contract with FacturaOne.com, You must get in contact me with a request for Disclaimer of agreement until has started to run the service (see process and withdrawal form below)

FacturaOne.com guarantees the customer the reimbursement of the amounts paid within the period of fourteen (14) calendar days counted from the date of reliable communication in the exercise of his right of withdrawal always meets the requirements and is accepted by FacturaOne.com.

Consequences of withdrawal

In the event of a cancellation on your part, You'll return all received payments I have made without any undue delay and, in any case, at the latest 14 calendar days after the date that is me reports of your decision to withdraw from this contract and always have been advised with 10 days prior to the date of commencement of the contracted works.

I will proceed to carry out the refund using the same method of payment used for the initial transaction for you, unless you have expressly provided otherwise; in any case, you will not incur any expense as a result of the refund.

If the service object of the present contract had started during the period of withdrawal (14 days) , According to the article 108.3 of the law 3/2014, Juan Carlos Merino Martinez may withhold the proportional share of the service provided, including support and, in the case that the service has provided fully, According to article 103.a of the law, the right of withdrawal shall not apply.

Refunds for payments made by bank transfer, will be made by the same means to an account provided by the client. I will do the refund in the following 14 calendar days from the date in which I review its decision of withdrawal.

All the services that you have provided, by its very nature will survive the dissolution if they are paid in full, including, without limitation, the provisions of property, Disclaimers of warranty, indemnity and limitations of liability.

Model of claim or withdrawal forms

The user/buyer may notify me the claim or withdrawal, via email to: info@facturaone.com or by postal mail at the address indicated on the withdrawal form.

Copy and paste this form in Word, complete it and send it by email or postal.

To the attention of Juan Carlos Merino Martinez
Josep Capdevila 24, Palafolls, Barcelona province

info@facturaone.com

Hereby communicate you that you claim / desisto of the sales of the following good/provision of the following service contract ....

 

Hired the day:....

In the event of a claim indicates the reason:

 

 

IF I HIRED A CONSUMER CREDIT to finance the purchase made at distance include the following in your notice of withdrawal:

It also notifies you that according to Article 29 of the law 16/2011, of 24 June contracts of credit, which since has withdrawn the contract provision of goods/services and was financed totally/partially using a linked credit, I will leave to be bound by the contract of credit without penalty.

Below indicates your name as consumer / user or of consumers and users:

It now indicates your home as consumer / user or of consumers and users:

Indicates the date on which you claim / desistes contract:

Sign your request for claims / withdrawal if it is notified to Juan Carlos Merino Martinez
in paper format

 

(place), to....... 20....

 

I will do the refund in the following 14 calendar days from the date that your return is approved.

European norm of consumption

The European Commission has created the first European platform for conflict resolution in the "online trading" in the latest consumer law. In this sense, as responsible for an online sales platform, I have the duty to inform my users about the existence of an alternative dispute resolution online platform.

To resort to dispute resolution platform, the user must use the following link: http://ec.europa.eu/odr

Confidentiality

It has confidential information and documentation used throughout the engagement, development and performance of the services that regulate the relations between FacturaOne.com and customer / Contracting Party of publicity.

All information received by the client whether images, post, texts, access data such as usernames and passwords, will be treated confidential, being totally forbidden the transfer to third parties.

No means confidential information that is disclosed by agreement between the parties, that will become public for same reason or one that has to be disclosed in accordance with laws or with a judicial resolution of the competent authority and that which is obtained by a third party that is not under a confidentiality obligation. Both parties are obligated to comply with the duty of confidentiality indefinitely.

Protection of personal data

In accordance with the law 15/1999, of 13 of December, of protection of Personal character data, Juan Carlos Merino Martinez informs the user that there is a file of personal data identified as "Customers" "Providers" created by and under the responsibility of Juan Carlos Merino Martinez with appropriate treatment purposes among which are:

  1. to) The juridico-economicas relationships between the auditor and its clients management.
  2. b) Management services contract with the customer.

To the extent that the person concerned has been authorised; being the responsibility of the user the same accuracy.

Not say otherwise, the owner of the data expressly consents to the authorized total or partial treatment of such data for the time that is necessary to fulfill the purposes above indicated.

Juan Carlos Merino Martinez is committed to compliance with its obligation of secrecy of data of a personal nature and its duty to safeguard them, and adopt security measures required by the applicable law to avoid its alteration, loss, treatment or unauthorized access, always according to the State of available technology.

The user can direct their communications and exercise your rights of access, rectification, cancellation and opposition through email: info@facturaone.com together with valid proof in law, as a photocopy of the DNI. or equivalent, indicating in the subject "Data protection".

These terms are subject to the privacy policy of Juan Carlos Merino Martinez.

Limitation of liability

FacturaOne.com, reserves the right to make, at any time and without prior notice, modifications and updates of the information contained on the Web, the configuration and presentation of this, conditions of access, terms and conditions, etc. Therefore the user must Access updated versions of the page.

In any case FacturaOne.com is accountable to any breach of contract arising from your part, negligence with respect to the site, the service or any content, for any loss of profits, loss of use, or the actual damages, Special, indirect, incidental, punitive or consequential damages of any kind arising from misuse by your part of the supplied hardware.

The sole responsibility of FacturaOne.com, will provide recruitment advertising service in the terms and conditions set out in this recruitment policy.

FacturaOne.com is not liable for any consequence, loss or damage that may arise from improper use of the products or services supplied.

LIMITATION OF INDIRECT RESPONSIBILITIES NO PARTY WILL BE LIABLE FOR LOST REVENUE OR ANY CONSEQUENTIAL DAMAGES.

Limitation of the amount of liability hereby, Neither party will be responsible for the payment of an amount greater than that customer has paid to www.FacturaOne.com as stipulated in this agreement, during the twelve months preceding the event which gave rise to the liability. One of the plans associated with this service are offered free of charge to test the operation of the service only, Therefore the parties agree that the foregoing limitations represent a reasonable allocation of risk under this agreement.

Declaration and limited warranties

Each States party that has the powers and authority necessary to sign this agreement. Each party warrants that it will comply with all laws and regulations applicable to the provision or use of services, as appropriate (including security breach notification laws). www.FacturaOne.com guarantees that it will provide the services in accordance with the applicable service level agreement. The Customer warrants that it will comply with all laws, regulations and ordinances applicable to or related to the use of the service. Insofar as permitted by law, unless it is otherwise expressed in this document, No party offers no other warranty of any kind, implicit or explicit, compulsory or another including class, not limited to this, warranties of merchantability, fitness for a particular purpose and non-infringement. www.FacturaOne.com is not responsible for the content or information which may be accessed through the services.

The customer acknowledges and agrees that each of the services can introduce errors, defects and other problems that could cause a system failure. Accordingly, the service, including all content, software (including any update or modification), functions, materials and information made available or that are accessed through the service, as well as all documentation accompanying, are provided as is, so any use that is made of this will be sole responsibility of the customer. www.FacturaOne.com and its licensors provide no guarantee of any kind, implicit or explicit, compulsory or another including class, without limitation, warranties of merchantability, fitness for a particular purpose and non-infringement. www.FacturaOne.com does not assume any responsibility derived from the proper use of the service. www.FacturaOne.com and its licensors do not issue statements related to any content or information accessible through the service. www.FacturaOne.com does not emit any statement that www.FacturaOne.com, or any third party, will issue updates or enhancements to the service. www.FacturaOne.com does not warrant that the functions contained in the service will not be interrupted or that are devoid of errors. Some jurisdictions do not allow the exclusion of implied warranties. Therefore, It is possible that the above exclusion may not apply to customer. In such a case, and to the extent possible, any implied warranty shall have a limited duration of ninety (90) days from the date of entry into force.

Suspension of service

Of end user accounts by www.FacturaOne.com if www.FacturaOne.com have knowledge of a breach of this agreement by an end user, It could request the suspension of the end user in question account customer. In the event that the customer does not satisfy the request of www.FacturaOne.com, will be www.FacturaOne.com who may carry out the end user account suspension. The duration of any suspension by www.FacturaOne.com will be extended until the end user in question has repaired the causative breach of suspension.

Without prejudice to the above urgency security incidents previously, If there is an incidence of security urgency, www.FacturaOne.com can automatically suspend the criminal use. The suspension will have minimum duration and scope required to avoid or resolve the incidence of urgency security. Yes, for any reason, www.FacturaOne.com suspend an end user account without prior notice to the customer, www.FacturaOne.com will indicate the reason for the suspension to the customer as soon as reasonably possible, If the latter requires.

Intellectual and industrial property

Juan Carlos Merino Martinez is the owner of all rights of industrial and intellectual property of the page FacturaOne.com, and the elements contained therein including the downloadable documents on the web.

It is strictly forbidden to modify, transmit, distribute, reuse, forward or to use all or part of the content of the site for public or commercial purposes without the permission of Juan Carlos Merino Martinez.

Violation of any of these rights may constitute a breach of these provisions, as well as an offence punishable in accordance with the arts. 270 and ss. of the existing Penal Code.

In the case that the user wishes to report any incident, comment or make any claim, you can send an email to info@facturaone.com indicating your Name, the service purchased and stating the reasons for its claim.

With the exception of provisions in a way it is expressed in this document, This agreement does not guarantee any right to any of the parties, implicit or not, about the content or any intellectual property of the other party. As they establish parties, the customer has all rights of intellectual property of customer data and www.FacturaOne.com has all the rights of intellectual property of services.

www.FacturaOne.com and its licensors maintain ownership of all right, title and interest including, without limitation, all rights of intellectual property (under defined later) related service, as well as of any work or improvement derived from this included, without limitation, any software, technology, information, content, materials, guidelines and documentation. Customer does not acquire any right, title or content interest, except for the limited use rights set forth expressly in the present agreement. All rights not expressly granted in this document shall be deemed retained.

www.FacturaOne.com is not owner of the third party content used as part of the service, including the content of the communications that it appears on the service. The title, property rights and the rights of intellectual property of the content accessed through the service belong to the owner of the content in question and may be protected by copyright law or other applicable law.

Customer agrees to not carry out or allow others to carry out the following actions: (i) adapt, translate or modify the software; (II) decoding, decompile, Remove, apply reverse engineer or otherwise attempt to discover the source code or software objects, unless applicable law prohibits such limitations; (III) copy the software; (IV) use the service for high risk activities described in paragraph 13 Neither (v) grant under license, provide, sell, rent or lease the service, or any component of this. Any source code or binary third party included in each of the service applications may only be used together with the implementation of the service, whose use is subject to the terms and conditions of this agreement. It is prohibited to use, copy, transfer and modify the service or any part thereof, except in cases in which this agreement permitted expressly.

According to this agreement, by the brand elements are understood trade names, trademarks, service marks, logos, domain names and other distinctive brand features of each party, respectively, protected at all times by such party. www.FacturaOne.com can display only those elements of customer brand which the latter authorized and only within designated areas of the pages of the service (the customer will provide such authorization up its brand features to services).

The client can specify the nature of this use from the area of service management. www.FacturaOne.com can also show elements of brand www.FacturaOne.com on the service pages to indicate that the service has provided them www.FacturaOne.com. None of the parties can show or use the elements of brand the other further than what is allowed under this agreement without the prior written consent of the other party. Except where it is expressly stated in this agreement, Neither party shall be granted or the other will acquire no right, title or interest included, without limitation, any implied license of any element of the top brand. All rights not expressly granted in this document are considered to be retained. All use of customer's www.FacturaOne.com brand elements, including all goodwill involved in the process, shall have effect for the benefit of the customer; and any use of the www.FacturaOne.com customer brand features, including all goodwill involved in the process, shall have effect for the benefit of www.FacturaOne.com. Customer will not challenge or assist others to challenge the elements of www.FacturaOne.com or the registration of the same mark, and not try to record elements of www.FacturaOne.com mark or very similar to the www.FacturaOne.com domain name and that might lead to misunderstandings.

Brand features limitation

Any use of some brand elements would benefit the party that possesses the rights of intellectual property on these brand features. A party may revoke the right of the other party to use its elements of mark under this agreement by notice in writing to the other party and with a reasonable amount of time to stop the use.

To contact Juan Carlos Merino Martinez or ask any questions, question or claim can use any of the following means:

* E-mail: info@facturaone.com

Language

The language in which held the contract between the customer and FacturaOne.com is Spanish.

Jurisdiction and applicable laws

FacturaOne.com and the user, they are governed to settle any dispute which may arise from access to or use of this website, by Spanish law, and they are subject to the courts of the province of Barcelona.

 

These terms have been updated for the last time the 22/06/2018