General contracting conditions
I am glad that you are here because it is a sign that you are a user who knows your rights and for me it is important that you have the certainty and tranquility that on this website, I worry that your rights are guaranteed.
When you read this text, it will be clear to you what the terms of our agreement are and you will know all the necessary information regarding the electronic transactions you carry out on this website.. Here you will find the contracting conditions for advice on Social Media and Content Marketing, courses and services offered by FacturaOne.
I tell you that before hiring any of the services that I make available to you on this website, It is essential that you read the conditions and terms that apply to the Provision of services offered by FacturaOne.com typical of its main activity of billing management program for customers.
You should know that you can only access and contract these services from FacturaOne.com after reading and accepting these contracting conditions.
If you disagree with any part of the terms, you will not be able to contract the services offered here.
FacturaOne.com se reserva el derecho a modificar o cambiar las presentes condiciones en cualquier momento. Si las modificaciones constituyen un cambio sustancial en los términos, FacturaOne.com will notify you by posting an advertisement on this website.
The services offered are available only for legal entities and for people who have at least 18 year old.
Service provider identifier
By virtue of what is established in the Law 34/2002 of Information Society Services and Electronic Commerce (LSSICE), the following information is offered:
- Its corporate name is: Juan Carlos Merino Martinez
- Your CIF / NIF: 38815415V
- Its registered office is at Josep Capdevila 24, Palafolls, Barcelona province
- Telephone contact: 679101366
- His social activity is: Application services for customer billing to your customers.
Services offered on this website
FacturaOne.com makes the following services available:
- Online invoicing program via web
- Online invoicing program via app (android)
As a condition to contract the Services offered, estás obligado a registrarte en el formulario correspondiente de FacturaOne.com y proporcionar información de registro. La información de registro que proporciones debe ser precisa, completa y actualizada en todo momento. El no hacerlo constituye una violación de los términos, that may result in the dissolution of the contract with FacturaOne.com.
www.FacturaOne.com, makes available to the client, a set of web services that make it easy to create, shipping and invoice management, budgets, and expenses that are described in more detail at www.FacturaOne.com.
www.FacturaOne.com, can make commercially reasonable changes to services when deemed appropriate. In case of making a substantial change in services, www.FacturaOne.com, will inform the customer, as long as the client has subscribed in to be informed of said exchange rate.
Prices and payment methods
You agree to pay the services contracted to FacturaOne.com in the forms of payment accepted by FacturaOne.com and for any complementary amount (including taxes and late fees, depending on the case)
Payment is always in advance of 100% and the services will be supplied when we confirm the payment.
The prices applicable to each product and / or service are those indicated on the order date including, in your case, all of them VAT (Value Added Tax) for transactions within Spanish territory.
How to formalize a purchase
As a condition to make any order, The user must contact FacturaOne.com and provide the corresponding information required for the acquisition of the services available on this website.. The information to make the order provided must be accurate, complete and updated at all times. Failure to do so constitutes a violation of the terms, that may result in the dissolution of the contract with FacturaOne.com.
From the moment of acceptance, the user acquires the status of Customer of FacturaOne.com.
When will you know that your purchase is effective
Once the purchase has been made and payment has been made, Juan Carlos Merino Martinez will send you an order confirmation by email as soon as possible, always before they pass 24 hours from the execution of the purchase.
It is time to check that everything is correct. If you do not agree with the information contained in said confirmation, you can request the modification of the same or the cancellation of the contract..
The validation of the order by the client expressly implies the knowledge and acceptance of these particular contracting conditions as part of the conclusion of the contract.. Unless proven otherwise, the data registered by FacturaOne.com constitutes proof of the set of transactions carried out between FacturaOne.com and its customers.
Common system of value added tax of the European Union
In accordance with the provisions of the Law 37/1992, of 28 from December, regulating said tax and the European Directive 2008/8 / EC, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which it acts (entrepreneur / professional or private). In consecuense, in some cases the final price of the order may be altered with respect to that shown on the website.
The price of the services or infoproducts sold by FacturaOne.com includes andl Spanish VAT. However, the final price of your order may vary depending on the VAT rate that applies to the order. For orders to other countries of the European Union, Spanish VAT will be deducted and the VAT tax rate corresponding to the destination country will be applied. The final price will appear during the confirmation of your order and will reflect the VAT rate corresponding to the country of destination of the products.
Los precios de los Servicios pueden cambiar en cualquier momento a discreción única y exclusiva de FacturaOne.com. Los Servicios no brindan protección de precios o reembolsos en el caso de reducción de precios u ofertas promocionales.
Accepted forms of payment
FacturaOne.com accept as payment:
VISA Gateway (Redsys via BBVA)
Support mode and reasonable use
Los servicios deben ser solicitados a través de los canales adecuados para ser recibidos y respondidos en un plazo razonable de tiempo. Dichos canales son los respectivos formularios ubicados en cada uno de los servicios ofertados.
Each request is subject to assessment and approval by FacturaOne.com.
FacturaOne.com can provide alternative solutions to the client including referral to the FacturaOne.com partner network
Fair use clause
El término “ilimitado” está sujeto a una cláusula de uso razonable. La definición del uso razonable se determina por FacturaOne.com, a su discreción única y exclusiva. Los clientes que FacturaOne.com considere que abusan del servicio serán contactados por FacturaOne.com.
FacturaOne.com reserves the right to suspend the service if it considers that it exceeds the reasonable use clause.
FacturaOne.com will not guarantee that the availability of the service object of this contract is continuous and uninterrupted, as well as the loss of data that is hosted on their servers, interruption of commercial activities or any damage derived from the operation of the services, or the expectations generated to the Client, as a consequence of :
- Causes beyond the control of FacturaOne.com and fortuitous and / or major causes.
- Faults caused by incorrect uses by the Customer, especially those derived from contracting an inappropriate service for the type of activity and use made by the Client and / or by third parties through its website.
- Scheduled stops and / or alterations in content made by mutual agreement between the parties for the maintenance or performance of exceptional actions previously agreed.
- Virus, computer attacks and / or other actions by third parties that cause the total or partial impossibility of providing the services.
- Incorrect or poor Internet operation.
- Other unpredictable circumstances.
In this way, the Client agrees to bear these circumstances within reasonable limits, therefore expressly waives to claim Juan Carlos Merino Martinez any contractual or non-contractual liability for possible failures, errors and use of the contracted service.
Juan Carlos Merino Martinez will not be responsible in any case for errors or damages caused by the inefficient and bad faith use of the service by the Client.. Nor will Juan Carlos Merino Martinez be responsible for the greater or lesser consequences for the lack of communication between Juan Carlos Merino Martinez and the Client when it is attributable to the non-functioning of the email provided or the falsification of the data provided by the Client in his user registration. from FacturaOne.com.
Causes for dissolution of the contract
The dissolution of the service contract can occur at any time by either party.
You are not obliged to stay conditions with FacturaOne.com if you are not satisfied with the service.
FacturaOne.com may terminate or suspend any or all of the Services contracted with FacturaOne.com immediately, without notice or liability, in case you do not comply with the conditions here exposed.
Upon dissolution of the contract, your right to use the Services will cease immediately.
They will be causes of dissolution of contract:
- Falsehood, in whole or in part, of the data provided in the process of contracting any service.
- Change, avoid, reverse engineer, decompile, disassemble or alter in any way the security technology provided by FacturaOne.com.
- Also the cases of abuse of the support services by the requirement of more hours than those established in the contract.
The dissolution implies the loss of the rights on the contracted service.
Validity of offers
The services offered on the web will be available for purchase while they are in the catalog of services displayed through the website.. Users are requested to access updated versions of the website to avoid errors in these service offerings..
How to cancel the service contract
If you want to cancel your contract with FacturaOne.com, you must contact us in writing with a request to withdraw from the contract before the contracted service has started to run (see process and withdrawal form below)
Consequences of withdrawal
If the service object of this contract had started during the withdrawal period (14 days) , according to the article 108.3 of the law 3/2014, Juan Carlos Merino Martinez may retain the proportional part corresponding to the service provided, including the support service and, in the event that the service has been fully provided, in accordance with article 103.a of the aforementioned law, the right of withdrawal will not be applicable.
All the services that I have provided, by their nature they will survive the dissolution if they are fully paid, including, without limitation, property provisions, disclaimers of warranty, indemnity and limitations of liability.
Model withdrawal forms
The user / buyer may notify the withdrawal, ok via email to: [email protected] or by post at the address indicated in the withdrawal form.
Copy and paste this form in Word, Complete it and send it by email or post.
For the attention of Juan Carlos Merino Martinez
Josep Capdevila 24, Palafolls, Barcelona province
I hereby inform you that I desist from contract for the sale of the next good / provision of the following service …….. Hired the day: ……..
Below indicate your name as consumer and user or consumers and users:
Now indicate your address as consumer and user or consumers and users:
Indicate the date you claim / withdraw from the contract:
Sign your withdrawal request if it is notified to Juan Carlos Merino Martinez
in paper format
(place), a ……………………………… de …………………….. of 20……..
European consumer regulations
The European Commission has created the first European platform for the resolution of conflicts in online commerce protected by the latest consumer law. In this sense, as managers of an online sales platform, I have the duty to inform my users about the existence of an online platform for alternative conflict resolution.
To use the conflict resolution platform, the user must use the following link: http://ec.europa.eu/odr
All the information and documentation used during the contract is confidential, development and execution of the services that regulate the relations between FacturaOne.com and the Client / Advertising Contracting Party.
All information received by the client, whether images, post, texts, access data such as users and passwords, will be treated confidentially, transfer to third parties is totally prohibited.
Confidential information will not be understood as that disclosed by agreement between the Parties, one that becomes public for the same reason or one that must be disclosed in accordance with the laws or with a judicial resolution of the competent authority and one that is obtained by a third party that is not under any obligation of confidentiality. Both parties agree to fulfill the duty of confidentiality indefinitely.
Personal data protection
In accordance with the Organic Law 15/1999, of 13 from December, of Protection of Personal Data, Juan Carlos Merino Martinez informs the user that there is a personal data file identified as "Clients" "Suppliers" created by and under the responsibility of Juan Carlos Merino Martinez for the purposes appropriate to the treatment, among which are:
- a) The management of legal-economic relations between the owner and its clients.
- b) Management of the service contract with the client.
To the extent that the interested party has so authorized; the accuracy of the same is the responsibility of the user.
Not to state otherwise, the owner of the data expressly consents to the total or partial authorized treatment of said data for the time that is necessary to fulfill the purposes indicated above.
Juan Carlos Merino Martinez undertakes to fulfill his obligation of secrecy of personal data and his duty to keep them, and to adopt the security measures required by the applicable legislation to avoid its alteration, lost, unauthorized treatment or access, always according to the state of available technology.
The user may direct their communications and exercise their access rights, rectification, cancellation and opposition via email: [email protected] along with valid proof in law, as a photocopy of the D.N.I. the equivalent, indicating in the subject “DATA PROTECTION”.
FacturaOne.com, reserves the right to make, at any time and without prior notice, Modifications and updates of the information contained on the Web, of the configuration and presentation of this, of the access conditions, contracting conditions, etc. Therefore, the USER must access updated versions of the page..
In no case is FacturaOne.com responsible for any breach of the contract that occurs on your part, negligence regarding the site, the service or any content, for any loss of profit, loss of use, or actual damage, special, indirect, incidental, punitive or consequential of any kind derived from the misuse by you of the tools provided.
The only responsibility of FacturaOne.com, will be to provide the advertising contracting service under the terms and conditions expressed in this contracting policy.
FacturaOne.com is not responsible for any consequence, damage or harm that may arise from the improper use of the products or services provided.
LIMITATION OF INDIRECT RESPONSIBILITIES NEITHER PARTY WILL BE LIABLE FOR LOST REVENUE OR ANY INDIRECT DAMAGE.
Limitation of the amount for responsibility hereby, neither party will be responsible for paying an amount higher than the customer has paid to www.FacturaOne.com as stipulated in this agreement, during the twelve months prior to the event that has given rise to liability. Some of the plans associated with this service are offered free of charge to test only the operation of the service, therefore, the parties accept that the above limitations represent a reasonable risk under this agreement.
Declaration and limited warranties
Each party states that they have the necessary powers and authority to sign this agreement. Each party guarantees that it will comply with all laws and regulations applicable to the provision or use of services., as appropriate (including applicable security breach notification laws). www.FacturaOne.com guarantees that it will provide the services in accordance with the applicable service level agreement. The client guarantees that he will comply with all laws, regulations and ordinances applicable or related to your use of the service. Insofar as the law allows, unless stated otherwise in this document, neither party offers any other warranty of any kind, implicit or explicit, mandatory or otherwise included, without limiting it, merchantability guarantees, fitness for a particular purpose and no infringement. www.FacturaOne.com is not responsible for the content or the information that can be accessed through the services.
The client acknowledges and accepts that each of the services may present errors, defects and other problems that could cause a system failure. In consecuense, the service, including all content, software (including any update or modification thereof), functions, materials and information made available or accessed through the service, as well as all accompanying documentation, are provided as is, therefore, any use made of this will be the sole responsibility of the client. www.FacturaOne.com and its licensing providers offer no warranty of any kind, implicit or explicit, mandatory or otherwise included, without limitation, merchantability guarantees, fitness for a particular purpose and non-infringement. www.FacturaOne.com does not assume any type of responsibility derived from the correct use of the service. www.FacturaOne.com and its licensing providers do not issue statements related to any content or information accessible through the service. www.FacturaOne.com does not issue any declaration that www.FacturaOne.com, or no third party, will post service updates or enhancements. www.FacturaOne.com does not guarantee that the functions included in the service will not be interrupted or error-free. Some jurisdictions do not allow the exclusion of implied warranties. Thus, the above exclusion may not apply to the customer. In that case, and as much as possible, All implied warranties will have a limited duration of ninety (90) days from the effective date.
Suspension of service
From end user accounts by www.FacturaOne.com if www.FacturaOne.com is aware of any breach of this agreement by an end user, could request the client to suspend the end user account in question. In the event that the client does not satisfy said request from www.FacturaOne.com, It will be www.FacturaOne.com who can carry out the suspension of the end user account. The duration of any suspension by www.FacturaOne.com will last until the end user in question has remedied the breach causing the suspension.
Emergency security incidents without prejudice to the above, if there is an emergency security incident, www.FacturaOne.com can automatically suspend criminal use. The suspension will have the minimum duration and scope necessary to avoid or resolve the emergency security incident.. And, for any circustance, www.FacturaOne.com suspends an end user account without prior notice to the customer, www.FacturaOne.com will indicate the reason for the suspension to the customer as soon as reasonably possible, if the latter requires it.
Intellectual and industrial property
Juan Carlos Merino Martinez is the owner of all the industrial and intellectual property rights of the FacturaOne.com page., and of the elements contained in it, among which are the downloadable documents on the web.
Modification is strictly prohibited, to transmit, to distribute, re-use, forward or use all or part of the content of the page for public or commercial purposes without the authorization of Juan Carlos Merino Martinez.
Violation of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punished in accordance with the arts. 270 y ss. of the current Penal Code.
In the event that the user wishes to report any incident, comment or make a claim, You can send an email to [email protected] indicating your name and surname, the service purchased and stating the reasons for your claim.
Except as expressly stated in this document, this agreement does not guarantee any of the parties any right, implicit or no, on the content or on any intellectual property of the other party. As established by the parties, the client owns all the intellectual property rights of the client data and www.FacturaOne.com owns all the intellectual property rights of the services.
www.FacturaOne.com and its licensing providers will retain ownership of all rights, title and interest included, without limitation, all intellectual property rights (by virtue of what is defined below) related to service, as well as any work or improvement derived from this including, without limitation, any software, technology, information, content, materials, guidelines and documentation. The client will not acquire any rights, title or interest contained, except for the limited use rights expressly established in this agreement. Any right not expressly granted in this document will be considered withheld.
www.FacturaOne.com does not own the third-party content used as part of the service, including the content of the communications that appear in the service. Title, The property rights and intellectual property rights of the content accessed through the service belong to the owner of the content in question and may be protected by copyright law or other applicable law..
The client agrees not to carry out or allow others to carry out the following actions: (i) to adapt, translate or modify software; (ii) decipher, decompile, disassemble, reverse engineer or other attempts to discover the source or object code of the software, except if applicable laws prohibit such limitations; (iii) copy software; (iv) use the service for the high-risk activities described in the section 13 ni (v) grant under license, render, to sell, rent or lease the service or any component of it. Any third-party source or binary code included in each of the service applications can only be used in conjunction with said service application., whose use will be subject to the terms and conditions of this agreement. It is prohibited to use, copy, transfer and modify the service or any part thereof, except in cases where this agreement expressly allows it.
According to the present agreement, brand elements are understood as trade names, trademarks, service marks, logos, domain names and other distinctive brand elements of each party, respectively, protected at all times by said party. www.FacturaOne.com can only show those elements of the customer's brand that the latter has authorized and only within the designated areas of the service pages (the client will provide said authorization by uploading their brand elements to the services).
The customer can specify the nature of this use from the service administration area. www.FacturaOne.com may also display brand elements of www.FacturaOne.com on the service pages to indicate that the services have been provided by www.FacturaOne.com. Neither party may display or use the other's trademark elements beyond what is permitted in this agreement without the prior written consent of the other party.. Except to the extent expressly indicated in this agreement, neither party will grant nor the other acquire any right, title or interest included, without limitation, any implicit license of any brand element of the first part. All rights not expressly granted in this document will be considered retained. All use of the client's brand elements by www.FacturaOne.com, including any goodwill involved in the process, will have an effect for the benefit of the client; and all use of the brand elements of www.FacturaOne.com by the client, including any goodwill involved in the process, will take effect for the benefit of www.FacturaOne.com. The customer will not challenge or help others to challenge the trademark elements of www.FacturaOne.com or the registration thereof., nor will it attempt to register trademark elements of www.FacturaOne.com or domain names that are very similar to those of www.FacturaOne.com and that may lead to misunderstandings..
Brand element limitation
Any use of a party's brand elements will inure to the benefit of the party holding the intellectual property rights to those brand elements. A party may revoke the right of the other party to use its brand elements under this agreement by giving written notice to the other party and with a reasonable time to stop the use..
To contact Juan Carlos Merino Martinez or ask any questions, question or claim you can use any of the following means:
* E-mail: [email protected]
The language in which the contract between FacturaOne.com and the Client will be celebrated is Spanish.
Jurisdiction and applicable laws
FacturaOne.com and THE USER, will be governed to settle any controversy that may arise from accessing or using this website, by Spanish legislation, and submit to the Courts and Tribunals of the province of Barcelona.
These terms have been last updated on 01/09/2019.