Legal Notice and RGPD

I welcome you to FacturaOne and thank you for your attention in reading the legal conditions. I am aware that this topic may not be very entertaining, but it is important that you know all the information related to the legal terms and conditions that define the relationship between users and the company FACTURAONE SOFTWARE S.L., As responsible. As a user, it is important that you know and expressly accept these terms before continuing with us.

This portal, whose owner is the company FACTURAONE SOFTWARE S.L. B72490527 domicile in Calle Josep Capdevila, nº24, 08389 Palafolls, and phone 679101366 is made up of the websites associated with the domain

FACTURAONE SOFTWARE S.L. responsible for this website and the app, has the commitment to process the information of users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of my users..

This website and app, so, strictly complies with the Organic Law 15/1999, of 13 from December, of Protection of Personal Data (steal), and with the Royal Decree 1720/2007, of 21 from December, known as the Regulation of development of the LOPD. Also complies with the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 relating to the protection of natural persons (RGPD), as well as with the Law 34/2002, of 11 of July, of Information Society Services and Electronic Commerce (LSSICE ó LSSI).

By accepting these conditions, consent to send a welcome message to your mobile, For the following communications, express consent will be requested..

Intellectual and industrial property

The design of the web portal / app and its source codes, as well as logos, trademarks and other distinctive signs that appear in it belong to FACTURAONE SOFTWARE S.L. and are protected by the corresponding intellectual and industrial property rights.

Responsibility for content

FACTURAONE SOFTWARE S.L. is not responsible for the legality of other third-party websites from which the portal can be accessed. FACTURAONE SOFTWARE S.L. nor is it responsible for the legality of other third-party websites, that could be linked or linked from this portal.

FACTURAONE SOFTWARE S.L. reserves the right to make changes to the website/app without prior notice, in order to keep your information updated, adding, modifying, correcting or deleting published content or portal design. Reserves the right to update the rates when it deems it appropriate.

FACTURAONE SOFTWARE S.L. will not be responsible for the use that third parties make of the information published on the portal and APP, nor of the damages suffered or economic losses that, directly or indirectly, cause or may cause economic damage, materials or data, caused by the use of such information. The user is solely responsible for their actions.

Reproduction of content

Total or partial reproduction of the content published on the portal and APP is prohibited..

Transparency portal

Through the information published on the transparency portal, FACTURAONE SOFTWARE S.L. attends periodically and updated the principle of active publicity established by the Law 19/2013, of 9 from December, transparency, with the appropriate mechanisms to facilitate accessibility, interoperability, the quality and reuse of information, as well as its identification and location.

Applicable law

The applicable law in case of dispute or conflict of interpretation of the terms that make up this legal notice, as well as any question related to the services of this portal, It will be the Spanish law.

Data of the Responsible

  • Company: FACTURAONE SOFTWARE S.L. – B72490527
  • Responsible Identity: FACTURAONE SOFTWARE S.L.
  • Tradename: FacturaOne
  • NIF/CIF: B72490527
  • Address: Josep Capdevila 24, Palafolls, Barcelona province
  • Email: [email protected]

Terms of use

These General Conditions regulate the use (including mere access) from web pages, Members of the FacturaOne website and the App, including the content and services made available in them. Any person accessing the web and the App, (“user”) agrees to submit to the General Conditions in force at any time of the portal

The program is adapted to the current billing legislation and regulations in Spain. This application may be compatible with the laws and regulations of another country, the user must verify that it is fulfilled and it is useful for the country that has to invoice. That is to say, We constantly update the program for optimal compliance with anti-fraud laws., ticketbai, verifactu and other laws within the scope of the Spanish state and not outside this territory. In addition, users are encouraged to always, consult your manager, Any questions regarding your business activity, in order to minimize possible errors that even being from good faith, may be subject to possible inspections.


In order to comply with the Regulations (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of this data, and following the Recommendations and Instructions issued by the Spanish Agency for Data Protection (A.E.P.D.), IT IS INFORMED:

  • The personal data requested and provided by you, They are incorporated into a file of private ownership whose responsible and sole recipient is FACTURAONE SOFTWARE S.L..

. ·Only those data strictly necessary to adequately provide the requested services will be requested, it may be necessary to collect contact information from third parties, such as legal representatives, tutors, or dependents designated by them.

  • All the data collected has a commitment to confidentiality, with legally established security measures, and under no circumstances are they transferred or processed by third parties, physical or legal, without the prior consent of the client, guardian or legal representative, except in those cases where it is essential for the correct provision of the service.
  • FACTURAONE SOFTWARE S.L, is not responsible for the misuse of the program due to bad faith or ignorance of the Anti-Fraud Laws by the user., nor of its possible operations to defraud the Public Treasury. Since the program, complies with and promotes transparency and legality in all functions of the billing program.
  • FACTURAONE SOFTWARE S.L., reserves the right to update the current rates when it deems appropriate.
  • Once the relationship between the company and the client has ended, the data will be completely deleted.
  • The data that I provide will be included in the Treatment called Clients of
  • FACTURAONE SOFTWARE S.L. , for the purpose of managing the contracted service, invoice issuance, Contact…, all customer-related procedures and express my consent.

*You can exercise your access rights, rectification, suppression, opposition, limitation and portability, by sending an email to [email protected]

  • Your data will not be communicated to third parties except by legal obligation or upon request for your consent., as long as you are a regular customer (current payment) your data will always be kept.


In order to comply with the Regulations (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of this data, and following the Recommendations and Instructions issued by the Spanish Agency for Data Protection (A.E.P.D.), The company FACTURAONE SOFTWARE S.L. informs them:

That there is the possibility of making communications through instant messaging systems such as WhatsApp in order to streamline the management of contracted services,

for which your express consent is requested.

Implementation and compliance of the new GDPR and update of the LOPD

Registration of Data Processing activities:

Basic information (1Th layer) Additional Information (2Th layer)


Responsible contact information: FACTURAONE SOFTWARE S.L.
Mailing address: C / Josep Capdevila, 24 08389 Palafolls
Loss.. 679101366
Electronic address:
[email protected]
"Purpose" ERP management program for freelancers and SMEs Purposes of treatment: erp management program, website and app with which customers can take the management of their business in their hands
Data retention period:
For current clients, data is always kept.
For users who only used the trial month and did not pay a fee, they are warned that if inactivity persists their data will be completely deleted.
"Legitimation" Consent of the interested parties.
The new RGPD indicates in its article 4.11: "Consent is any manifestation of will free, specific, informed and unambiguous by which the interested party accepts through a declaration or a clear affirmative action, the processing of personal data concerning you ”.
"Recipients" No data will be transferred to third parties except legal obligation
"Rights" You can exercise your rights at any time access, rectification, suppression, opposition, limitation and portability of your data. Exercise of rights
You can request the exercise of rights before F1 by submitting a letter to the postal address or sending an email to [email protected] attaching a photocopy of the DNI and the request of the right in question (the request for each right is available to you in each section of the detail of the right in question)
Right to withdraw consent: the interested party has the right to withdraw their consent at any time. The withdrawal of consent will not affect the lawfulness of the treatment based on the consent prior to its withdrawal, so that, the treatment carried out during the period in which the interested party had the consent will be valid and was legitimized by the consent.
Right to claim before the Control Authority (AEPD)
"Additional Information" You can consult the additional detailed information on the implementation of the new RGPD on our website
Privacy Policy

Commitments and obligations of users

The use of the website and the App is prohibited., for illegal or harmful purposes, what, anyway, may cause damage or impede the normal operation of the website and the App. Regarding the contents of this website and the App, it's prohibited:

  • Its reproduction, distribution or modification, total or partial, unless you have my authorization as the legitimate owner;
  • Any violation of the rights of the provider or of me as the legitimate owner;
  • Its use for commercial or advertising purposes.
  • Fraudulent and malicious use by the user, either due to bad faith or ignorance of current regulations and applicable laws. The user is solely responsible for their actions.

In the use of the web and the app, the user agrees not to carry out no conduct that can damage the image, the interests and rights of FACTURAONE SOFTWARE S.L. or third parties or that may damage, disable or overload the portal or prevent, anyway, the normal use of the website and the App.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, so, FACTURAONE SOFTWARE S.L. cannot guarantee the absence of malware or other elements that may cause alterations in computer systems (software y hardware) of the user or in their electronic documents and files contained therein, even if you put all the necessary means and the appropriate security measures to avoid the presence of these harmful elements.

Security measures

The personal data communicated by the user to FACTURAONE SOFTWARE S.L. they can be stored in automated databases or not, whose ownership corresponds exclusively to FACTURAONE SOFTWARE S.L., assuming this all technical measures, organizational and security that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

Communication between users and FACTURAONE SOFTWARE S.L. uses a secure channel and the transmitted data is encrypted thanks to https protocols, so, I guarantee the best security conditions so that the confidentiality of users is safeguarded.


FACTURAONE SOFTWARE S.L. reports that there are claim forms available to users and customers.

The user can make claims by requesting their claim form or by sending an email to [email protected] indicating their name and surname, the product / service purchased and stating the reasons for your claim.

The user / buyer can notify me of the claim, ok via email to: [email protected] or by post addressed to: FACTURAONE SOFTWARE S.L., Josep Capdevila 24, Palafolls, Barcelona province, If you wish, using the following claim form:

For the attention of: FACTURAONE SOFTWARE S.L.
Josep Capdevila 24, Palafolls, Barcelona province
E-mail: [email protected]

The service / product:
Acquired the day:
User name:
User address:
User signature (only if presented on paper):
Reason for claim:

Third party data

In case of third party data delivery, You guarantee that you are authorized and legitimized by the owner of the same and you fully assume any responsibilities that may arise from said use and delivery., leaving FACTURAONE SOFTWARE S.L. unscathed., in case of any claim in this regard.

Conflict resolution platform

I also make available to users the dispute resolution platform provided by the European Commission and available at the following link:

Intellectual and industrial property rights

Under the provisions of the articles 8 and 32.1, second paragraph, of the Intellectual Property Law, reproduction is expressly prohibited, distribution and public communication, including its method of making available, of all or part of the contents of this website and the App, For commercial purposes, in any medium and by any technical means, without the authorization of FACTURAONE SOFTWARE S.L.. The user undertakes to respect the rights of Intellectual and Industrial Property owned by the company FACTURAONE SOFTWARE S.L.. .

The user knows and accepts that the entire website and the App, not containing exhaustively the text, software, contents (including structure, selection, arrangement and presentation of the same) podcast, Photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content on the web and the App, You must notify said circumstance to FACTURAONE SOFTWARE S.L.. indicating:

  • Personal data of the interested party holder of the rights allegedly infringed, or indicate the representation with which it acts in the event that the claim is presented by a third party other than the interested party.
  • Point out the contents protected by intellectual property rights and their location on the web and the App, the accreditation of the indicated intellectual property rights and the express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

external links

The web pages and App provides links to other own websites and content owned by third parties such as:

  • Tools.

The sole purpose of the links is to provide the user with the possibility of accessing said links. FACTURAONE SOFTWARE S.L. is not responsible in any case for the results that may be derived to the user by accessing said links..

Likewise, the user will find within this site, pages, promotions, who access the browsing habits of users to establish profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites is subject to the privacy policies used on those sites and will not be subject to this privacy policy..

The user who intends to establish any technical link device from his website to the portal must obtain the prior written authorization of FACTURAONE SOFTWARE S.L.. The establishment of the link does not imply in any case the existence of relationships between and the owner of the site where the link is established, nor the acceptance or approval by of its contents or services.

Disclaimer of warranties and liability

FACTURAONE SOFTWARE S.L. does not give any warranty or liability, in no case, of damages of any nature that may be caused by:

  • Lack of availability, maintenance and effective operation of the website or its services and content;
  • The existence of malware, malicious or harmful programs in the content;
  • The illicit use, negligent, fraudulent or contrary to this Legal Notice;
  • Lack of legality, quality, reliability, utility and availability of services provided by third parties and made available to users on the website.
  • The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

Applicable law and jurisdiction

In general, the relations between FacturaOne and the users of its telematic services, present on this website are subject to Spanish legislation and jurisdiction and to the courts of Barcelona.


In the event that any user has any doubts about these Legal Conditions or any comment on the portal, please contact [email protected]

The legal notice has been last updated on 01/10/2022.